Privacy Policy

Friendly Dumpster Rental

Effective Date: March 13, 2026  |  Last Updated: March 13, 2026

Friendly Dumpster Rental (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

We are located in Troy, Michigan and serve customers throughout the Metro Detroit area and surrounding communities.

1. Information We Collect

A. Information You Provide Directly

We may collect personal information that you voluntarily provide to us when you:

• Request a dumpster rental quote
• Place a rental order online or by phone
• Contact us through our website contact form
• Sign up for our email newsletter or promotions
• Communicate with us via email, phone, or chat

The types of personal information we may collect include:

• Full name
• Mailing and service address
• Email address
• Phone number
• Billing information (credit/debit card details processed through secure third-party payment processors)
• Project details and special service requests

B. Information Collected Automatically

When you visit our website, we and our service providers may automatically collect certain technical information, including:

• IP address and general geographic location
• Browser type and version
• Operating system
• Pages visited, time spent on pages, and links clicked
• Referring website or source
• Date and time of your visit

This information is collected through cookies, web beacons, and similar tracking technologies. See Section 6 (Cookies) for more details.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your dumpster rental orders and service requests
• To communicate with you about your rental, including delivery, pickup, and billing
• To send you quotes, confirmations, invoices, and customer service communications
• To send promotional emails, offers, or updates (only with your consent, where required)
• To improve our website, services, and customer experience
• To analyze usage trends and website performance
• To comply with applicable laws and regulations
• To prevent fraud and protect the security of our systems
• To resolve disputes and enforce our agreements

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

A. Service Providers

We may share your information with trusted third-party vendors who assist us in operating our website and conducting our business, such as payment processors, email service providers, and website analytics providers. These parties are contractually obligated to keep your information confidential and use it only to perform services on our behalf.

B. Legal Requirements

We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

C. Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website before your data is transferred and becomes subject to a different privacy policy.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including satisfying legal, accounting, or reporting requirements. Customer records related to rental transactions are typically retained for a minimum of seven (7) years in accordance with applicable tax and business record-keeping laws.

5. Data Security

We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

• SSL/TLS encryption for data transmitted through our website
• Secure third-party payment processing (we do not store full credit card numbers)
• Restricted access to personal data on a need-to-know basis

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device. We may use:

• Essential cookies: Required for the website to function properly
• Analytics cookies: Help us understand how visitors use our site (e.g., Google Analytics)
• Marketing cookies: Used to deliver relevant advertising (if applicable)

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. For more information about cookies and how to manage them, visit www.allaboutcookies.org.

7. Third-Party Links

Our website may contain links to third-party websites, such as social media platforms or partner businesses. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so we can take steps to delete it.

9. Your Privacy Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Right to Access: Request a copy of the personal information we hold about you
• Right to Correction: Request that we correct inaccurate or incomplete information
• Right to Deletion: Request that we delete your personal information, subject to certain exceptions
• Right to Opt-Out: Opt out of receiving marketing communications from us at any time
• Right to Data Portability: Receive your data in a structured, machine-readable format (where applicable)

To exercise any of these rights, please contact us using the information in Section 12 below. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing your request.

10. Michigan Residents

Michigan residents may have additional rights under the Michigan Consumer Protection Act and other applicable state laws. We are committed to complying with all applicable Michigan privacy and data protection requirements. If you have questions about your rights as a Michigan resident, please contact us.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the “Last Updated” date at the top of this page and, where appropriate, notify you by email or by a notice on our website. Your continued use of our website after any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

We take all privacy inquiries seriously and aim to respond within 30 days.